Boxborough News: Finance Committee Addresses Property Tax Bill Error
At its meeting on January 6, the Boxborough Finance Committee (FinCom) addressed a citizen’s concern regarding an error in the recent property tax bills showing past due balances from the second quarter.
FinCom members asked Boxborough Finance Director Hoghoa Le to explain how the error could have occurred. Le said she believed that while property taxes were paid by residents, the Treasurer/Collector’s office failed to post payments in Vadar, a software program used by the town to track revenues and expenses. Digging deeper, FinCom members asked what methods are used to reconcile taxes collected in each quarter versus revenues recorded in Vadar and suggested that the town consider an audit of the Treasurer/Collector’s office to level set the department.
Boxborough News followed up with the Treasurer/Collector’s office and learned that the only residents affected were those that mailed their property tax payments to the lockbox facility used by the town.
The lockbox is a bank-operated facility that receives payments through the mail and deposits the funds in the town’s bank account. An electronic file is then sent to the town and uploaded into Vadar by town employees. The second quarter property taxes were not uploaded to the town’s software and, consequently, when the tax bills went out in December, it showed a balance due for the second quarter added into the third quarter tax bill.
This article has been condensed for print. Read the full version of this article at www.BoxboroughNews.org. Subscribe to the free weekly newsletter from Boxborough News to read all of our articles: https://www.boxboroughnews.org/subscribe.
FinCom members asked Boxborough Finance Director Hoghoa Le to explain how the error could have occurred. Le said she believed that while property taxes were paid by residents, the Treasurer/Collector’s office failed to post payments in Vadar, a software program used by the town to track revenues and expenses. Digging deeper, FinCom members asked what methods are used to reconcile taxes collected in each quarter versus revenues recorded in Vadar and suggested that the town consider an audit of the Treasurer/Collector’s office to level set the department.
Boxborough News followed up with the Treasurer/Collector’s office and learned that the only residents affected were those that mailed their property tax payments to the lockbox facility used by the town.
The lockbox is a bank-operated facility that receives payments through the mail and deposits the funds in the town’s bank account. An electronic file is then sent to the town and uploaded into Vadar by town employees. The second quarter property taxes were not uploaded to the town’s software and, consequently, when the tax bills went out in December, it showed a balance due for the second quarter added into the third quarter tax bill.
This article has been condensed for print. Read the full version of this article at www.BoxboroughNews.org. Subscribe to the free weekly newsletter from Boxborough News to read all of our articles: https://www.boxboroughnews.org/subscribe.